(Might be the wrong board so apologies, didnt know which one to choose)
Bit of a odd one, I have an account set up, but cannot change the password as it says "You can’t reset your password online right now, as you don’t have additional details set up on your account". Unsure what's missing could you please assist me?
Hi Declan98, thanks for the message and sorry to hear that the password reset is not working, does this happen with multiple devices, Can you confirm which browsers you have tried? This could mean the security questions, have you set them up? - Chris.