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RB88
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Password Reset Issue

Hi,

I have reset my password three times now and when I try to log in, it just refreshes and doesn't accept my password.

Please can you advise further?

 

Thanks

 

Rob

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Gareth_L
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Re: Password Reset Issue

Hello RB88

We have just been chatting on Twitter 

Can I send you a private message so I can check the account 

If you can check the purple envelope top right of your screen that would be great 
Regards     
Gareth_L

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Gareth_L
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Re: Password Reset Issue

Thanks RB88 for passing security 

I have just noticed you have been installed today 

We do need to allow the account to be fully activated to be able to reset passwords 

This would be the reason its just going in a loop 

Can you try over the weekend and I can catch back up with you on Monday 

Gareth_L

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