4 weeks ago
I have reset my password three times now and when I try to log in, it just refreshes and doesn't accept my password.
Please can you advise further?
We have just been chatting on Twitter
Can I send you a private message so I can check the account
If you can check the purple envelope top right of your screen that would be great
Thanks RB88 for passing security
I have just noticed you have been installed today
We do need to allow the account to be fully activated to be able to reset passwords
This would be the reason its just going in a loop
Can you try over the weekend and I can catch back up with you on Monday