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O2 sim not showing on MyVirginMedia app

borobutch
On our wavelength

My Virgin Media sim has just been changed to O2 but it’s not showing up on the app dashboard. How do I link my TV/Broadband account with my o2 sim or will this happen automatically.

1 REPLY 1

Kain_W
Forum Team (Retired)
Forum Team (Retired)

Hi borobutch,

Thanks for your post and welcome back to the community.

Just regarding the O2 SIM, you'll need to register with MyO2 to gain access to further settings etc.

Regards,

Kain