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No email to verify

samwelsh1
Joining in

Hi, I have been trying to access the MyVirginMedia app! I have been told I need to verify my email address. I requested a new email and not received anything either in inbox or junk I have requested a new email several times can someone please advise? 

2 REPLIES 2

Beth_G
Forum Team
Forum Team

Hi samwelsh1,

Welcome to the Community Forums! Thank you for your post.

We're sorry to hear you've been struggling to register for your My Virgin Media account. I'll be happy to help with this.

Please look out for my message over at the purple envelope.

Thanks!

Beth

Beth_G
Forum Team
Forum Team

Hi samwelsh1,

Thanks so much for chatting with me via PM. I'm pleased to hear you've now been able to access your My Virgin Media account.

Let us know if you need anything else.

All the best,

Beth