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No Verification Email

wheathead123
Joining in

on ‎21-05-2022 15:36

Whenever I got to set up a My Virgin Account no verification emails come through and by the time they do around 2 days later they are expired and I have to create a new one and the cycle continues. Because of this I tried to set up a new account to no avail as it says the email is in use and to sign in but when I go to sign in it says no email was found. 

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Vikki_M
Forum Team
Forum Team

on ‎22-05-2022 09:13

Hi @wheathead123

 

Thank you for your post and welcome to our community.

 

I am sorry to hear of the issues you are having with the online account. 

 

I will send you a private message so I can check the details further for you.

 

Please look out for the purple envelope in the top right of the page and pop me a reply when you can. 

Vikki - Forum Team


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