I'm trying to register for a new Virgin Media account. When I choose a password it says "You can't use that password. Please choose another." with no indication of what is wrong with it. I've tried many different ones all satisfying the requested criteria.
I Called Virgin Media for help, who told me it would be escalated higher and I would receive a callback. I did not receive a callback, instead I received a letter regarding remembering my memorable word which wasn't the issue.
From other posts on here this seems like a common issue. Is there a way to fix it?
I have also tried what I have found on recent message
- Between 8-10 characters
- Start with a letter
- Contain at least one number
- No special characters
Still no joy, how can I register for my account Please?