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Need help please

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Waterchild
Joining in

on ‎20-11-2023 08:48

IMG_1670.png

 need help please I have been trying to contact customer service, but can’t get through security & need to change my password, but the system doesn’t allow me to get past, please see photo. 

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Tom_W1
Forum Team
Forum Team

on ‎20-11-2023 10:55

Hi @Waterchild thanks for your post here in the Community although we're sorry to hear of the concerns you've raised.

I can look to try to resolve this for you but I do need to try and clear security with you in order to do so.

Please allow me to send you a PM so I can look into this further for you, kindly expect the PM to arrive shortly and respond directly when you can!
Many thanks

Tom_W

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Tom_W1
Forum Team
Forum Team

on ‎20-11-2023 10:55

Hi @Waterchild thanks for your post here in the Community although we're sorry to hear of the concerns you've raised.

I can look to try to resolve this for you but I do need to try and clear security with you in order to do so.

Please allow me to send you a PM so I can look into this further for you, kindly expect the PM to arrive shortly and respond directly when you can!
Many thanks

Tom_W
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