on 10-12-2021 11:48
Hi I have just moved and had to get a new account for online but I gave the wrong email and can’t log on
on 10-12-2021 13:59
Hi @Sharonl05
You can either call 150 and speak to New Accounts and Set Up (option 3) or wait a day or two for a member of the forum team to pick this up for you.
on 10-12-2021 14:03
Hi Sharonl05,
Thanks for your post and welcome to the forums. It's really great having you on board with us in the Community.
I'm sorry to hear that there has been a mistake with the email address.
We can get this updated on your account for you but will need to pass data protection with you. I have sent you a private message regarding this and will investigate further once I receive your reply. Just click on the little plum envelope at the top right-hand side of the page to access your inbox.
Thanks,
on 10-12-2021 15:10
Hi Sharonl05,
Thanks for coming back to me on this one via private message.
I have gone in and updated the email address for you. You should receive a verification email. Click on that and confirm things and this should then update the email.
Please pop back and let us know if you have any further issues.
Thanks,