My virgin media app

[DanH20178]

Every time I keep trying to make a my virgin media account it keeps coming up with this message could someone be able to help me with this please? 

 

[Hayley_S]

Hello @DanH20178,

Welcome, thanks for posting.

I am sorry for the issue with your login, we are aware of this issue. We are trying everything to resolve it.

I will send you a private message now, so I can raise this with our IT team.

Please look out for a purple envelope.

Many thanks,