Virgin Media Community

[PhilipF]

Hi

Whats happened to the contract copy you used to be able to see on my virginmedia. Also the website is glitchy with constant dead pages and have to keep reloading pages.

[Tom_W1]

Hi @PhilipF, thanks for your post although I'm sorry to hear of our concerns raised.

I'll pass your feedback onto the web development team, but you still should be able to see your contract details through My Virgin Media?

This should be viewable through the homepage once you've signed in, and you can see the amount of your latest bill. Just on the window pane where it says this, you should see an option to "view contract" and clicking this should get you the help you need.

I hope this helps!

Many thanks

[PhilipF]

Thank it's not there got CS to email me. 

[Tom_W1]

Hi @PhilipF thanks for your reply.

That's strange but great news that you've got that emailed to you so you can hold onto it going forwards.

Please let us know if you need any further help or support.

Many thanks