on 30-07-2022 10:55
I have new Virgin services and attempted to set up the ‘My VirginMedia’ app. I had an initial verification email which has shown as ‘expired’ when pressed. I have since prompted for the re-sending of the verify email many times but to no avail. I have checked junk/spam and nothin present there……..can you assist?
on 30-07-2022 13:26
A warm welcome to our Community Forums and thanks for posting! It's great to have you on board with us 😄
I am sorry to hear your verification email expired and you're not receiving any follow up's when requested.
I will be more than happy to help you with this 🙂
Will pop you a PM now to confirm some details and we shall take it from there.
Please keep an eye out for the purple envelope icon in the top right hand corner of your page for my message.
Hope to hear from you soon!
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