My Virgin Media app

[Aitchlloyd]

I have successfully linked my mobile(s) to the app, but I cannot link my home TV / broadband / phone as I have an old Blue Yonder email address linked so unable to resend a password. How do I change the email address to the same one that I use for my mobile account?

Many thanks

[Ayisha_B]

Hi @Aitchlloyd 👋, 

A warm welcome to our Community Forums and thanks for your post. Great to have you here.

I can see you've spoken to our team this evening after you posted here and they were able to get this updated for you 😊

If we can help with anything else, don't hesitate to reach out. 

Many thanks!