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richbenham
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My VM app

20210616_195551.jpg

 I keep getting this, despite using the correct details (auto saves for all apps) have cleared the cache and data,  but makes no difference.  Thanks 

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Ashleigh_C
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Re: My VM app

Hi @richbenham 

 

I'm so sorry to hear that this has happened and thank you for your post! Can I ask if you have also tried uninstalling and reinstalling the app at all? Also are you able to log in at all online here or do you get the same message? 

 

Thank you. 

Ash_C
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richbenham
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Re: My VM app

Morning 

 

Has now sorted itself out 😄 had an outage yesterday so may have been the reason. 

 

All good now 🙂🙂

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Ashleigh_C
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Re: My VM app

Ah thank you so much for letting us know @richbenham and I am so happy to hear that this is resolved! 

 

Thank you again and please do let us know if you need any further help with anything at all. 

Ash_C
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