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My VM Account

dougeastman
Tuning in

After being away from VM for more than a year, we came back..  I cant re-register on MyVM as it says you closed your account... which is true.. but hat was 20 months ago... and we know have VM again... and of course calling is pretty much 'computer says no'

3 REPLIES 3

Kain_W
Forum Team
Forum Team

Apologies for the issues faced dougeastman,

Welcome to the community!

To get this sorted I've dropped you a PM to discuss further.

You can find this message via the purple envelope icon.

Thanks,

Kain

Hi. I’m not sure I want to share that kind of info over an open forum.  It would be helpful if I could actually speak to a real human being. 

Hi dougeastman,

Rest assured that our private messages are only between yourself and the agent involved.

If you'd like to check the Forum team please check this link for further information.

However if you'd like contact over the phone then please use our 0345 454 1111/150 if calling from a VM landline to discuss this.

Thanks,

Kain