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Tony38
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Media app

Hello

I can't login into the app, I registered it says email address already registered (from when I had VM before) , so I put in forgetton username / password, then won't recognise it.

How do you de-link an email address please? 

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Chris_W1
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Re: Media app

Hi Tony38, thanks for the message and sorry to hear that you are having issues with the service, can you confirm if this is the case. The app will use the same details as the online account account. Please let us know if you have any further issues? ^Chris

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Tony38
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Re: Media app

Hello 

Yes I have issues it won't recognise my email address when I try and re roin how do I de-link email address 

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Martin_N
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Re: Media app

Thank you for that information Tony38.

 

What I will do is private message you so we can look into this. 

 

^Martin

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