Made appointment on app

[Georgiahx]

I made an appointment on the app yesterday; I’m just wondering why it’s still not showing? Does that mean my appointment isn’t confirmed? 

Thanks 

x

[Jodi_S]

Hi Georgiahx,

A warm welcome and thanks for posting on our community forums. Sorry that you're unable to find your appointment in our App. What was the appointment for?

Was it to do with a fault or installation?

Kind regards Jodi. 

[Georgiahx]

It was an installation. I tried myself but I couldn’t get it to work. 

[Jodi_S]

Thanks for confirming Georgiahx.

If it has failed, we may need to get an engineer to come out and install for you.

I will pop you over a private message to take some details from you. Please click on the envelope to accept the chat.

Kind regards Jodi. 

[Jodi_S]

Hi Georgiahx,

Thanks for the private message. This has all been booked in for you now for a manned installation.

Please let us know how your visit goes. If you have any further issues, pop back here and we'll assist as much as we can.

Kind regards Jodi.