Every few months I’m logged out my app and I can’t gain access then when I try to reset password it never lets me, it’s an on going issue and im not sure why. Can someone please help me reset my password
Sorry to hear you have been experiencing issues when logging into your my VM app. We can understand the frustration caused and we want to do our best to help. Just to confirm, are you still able to log in via web on your my VM account?
Also what error message do you get when you try to reset your password? How long has this been ongoing?