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Known Issue - DEF01 when registering new account (RESOLVED)

Hi,

 

We're aware of an issue relating to the registration of a new online Virgin Media account. When entering your email, an error DEF01 occurs. We have asked our Support Team to investigate and we apologise for the inconvenience caused.

 

Regards,

 

ModTeam

..................................

Edit - This has now been resolved. If you're still experiencing problems, please let us know which link you're having problems with (https://www.virginmedia.com/my-virgin-media/register or https://my.virginmedia.com/create-profile/register)

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