I had my virgin media installed yesterday and the engineer checked my email which was incorrect. I am unable to register for an account or the app until it is updated as I haven’t received any emails with area reference
Welcome to our Community Forum and thanks for posting.
I am sorry to hear this. I'll pop you a PM now so we can clear security and look into getting this sorted for you 🙂
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Thanks for speaking with me via PM @abrown91
I have resent the contract now to your correct email address and you should receive this within 24 hours.
Let me know if there's any issues.