I paid this month but it still says i need to pay again

[leticia]

 

 

Hello,

I paid this month at the start of the month, my usual billing date. My direct debit failed but I paid with the manual payment. It now says i still need to pay an additional £43.

What do i do?

[Ayisha_B]

Hi @leticia 👋,

Welcome back to our Community Forums and thanks for your post. 

I am sorry to hear of the issue with your bill.

I'd love to take a closer look into this so will pop you a PM 📩 now to assist further. 

Speak soon!