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a month ago
I am unable to change my password in my virgin media account settings. I also cannot reset my user email address as I am unable to get into my virgin email address. I have contacted virgin media via WhatsApp but still not resolved.
Hi @Barblog
Thanks for posting and welcome to the community.
Sorry to hear you're having issues with the password reset. I will send you a PM now to assist further.
Kind regards.
Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill