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Error when trying to create account

Joining in

Hi, I have been trying to create my Virgin Media account, but keep getting the same error of “Sorry, there was a problem registering that password. Please choose a different one.” I have tried several paswords, all matching criteria, different browsers, incognito, several devices, same problem…..Please help


Forum Team
Forum Team

Hi @agaman1 

Thanks for posting and welcome to the community.

Sorry to hear you're having issues with the My Virgin Media registration, thanks though for letting us know what you have tried.

I'll send you a PM now to assist further.

Best wishes.

Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill