Error message

[Jeanjames]

I’m trying to register on your app to see my bills.

it says my email is incorrect?

it is the only email I have had?

help

[Zach_R]

Hi @Jeanjames,

Thank you for your post and welcome to our community forums. We're here to help.

I'm sorry to hear you're having some issues registering for a My Virgin Media online account. Can you click on this link and follow the steps there? Let us know how you get on.

Thanks,