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Email verification not received

JamesS93
Joining in

Hi, I signed up for Virgin Media last month and no matter how many times I press the email verification on the app it never sends it to me. So I cannot access my bill etc 

1 REPLY 1

David_Bn
Forum Team
Forum Team

Thanks for your post on our Community Forums @JamesS93, and very warm welcome to you!

Sorry to hear of the difficulty you've been facing when trying to set up your self-care account.

Check out the envelope in the top right hand corner for private message from me.

Kindest regards,

David_Bn