Virgin Media Community

[struanclark]

My email address is still assigned to previous account, so I am unable to log into my new account.

Old acct [REMOVED]

[MOD EDIT: Personal and private information has been removed from this post. Please do not post personal or private information in your public posts. Please review the Forum Guidelines]

[Kain_W]

Apologies for the issues faced struanclark,

Welcome back to the community. 

To get this sorted I've dropped you a PM.

You'll find the message within the purple envelope icon.

Thanks,

[Kain_W]

Thanks for your cooperation over PM struanclark.

The ticket has been raised for the account, once the team have responded I'll advise further.

In the meantime take care,