DEF01

[Soniam1]

Hi,

I’m trying to register for MyVirginMedia however I keep getting error DEF01. 

I was previously a virgin media customer and wonder if this has anything to do with it. I have read through several threads of here and have attempted to register on various different links to no avail. Please can somebody raise an IT ticket for me ASAP? 

Many thanks in advance 

[Reece_MH]

Hi @Soniam1,

Thanks for your post, and a warm welcome to our Community Forums!

So I can look into this for you further, and help get things sorted, I'm going to pop you a PM. Please look out in the top-right of the forums for the purple envelope.

Cheers,