Create account password

[Tasha1990]

Hi I’m unable to create my Virgin media account no matter what different combinations I use it won’t work.

I’ve looked through and done the things ppl suggested and still won’t work 

[Gareth_L]

Hello Tasha1990.

Thanks for your first post and welcome to our Community.
Sorry to hear you are having an issue changing your password'

It may have got stuck somewhere between you and systems. But don't worry it's an easy fix.
I'd like to take a look into this for you.
If you don't mind, I will need to send you a private message to pass security. 
If you can check the purple envelope top right of your screen that would be great. 
Regards     
Gareth_L