Virgin Media Community

[Crockers]

I'm trying to navigate through the app to have live chat, have stumbled on it once kept chat open but now it's gone. I've been through everything and cannot find it. I can't even cancel my package let alone alter it.

[Emily_G]

Thanks for the post Crockers.

We're not able to put through package changes or cancellations over the forum but you can do this with the team on 150/0345 454 1111 or you can find other contact methods here. 

Thanks, Emily.