I'm trying to navigate through the app to have live chat, have stumbled on it once kept chat open but now it's gone. I've been through everything and cannot find it. I can't even cancel my package let alone alter it.
Thanks for the post Crockers.
We're not able to put through package changes or cancellations over the forum but you can do this with the team on 150/0345 454 1111 or you can find other contact methods here.