Virgin Media Community

[katiec36]

I have purchased a bundle online today and tried to set up an account for the app but I need an account number. The only email I have received is a confirmation order of what I have ordered but there is no account number on there - should I be expecting another email?

[Carley_S]

Hi @katiec36
Welcome to Virgin Media and the community.
Yes, you'll receive your contract shortly which will contain the details you need to register for your online account. Please let us know if you are still unable to register for an account after this time, or if you have not received your contract before your installation date.