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Changing account number

Joining in

Recently I had a big issue with changing over an address and getting someone to fit my WiFi (my account ended up getting deleted?). I've ended up having to get a new contract but it's still under the same email. Because of this it'll only log into my old inactive account and it won't let me update it with the new account number 


Forum Team
Forum Team

Hi christopherjmse

Thanks for posting and welcome to the community.

This process is a Move and Transfer where by we transfer the online account login from the old account to the new one.

I shall send you a PM now to assist further.

Kind regards,

Forum Team

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