on 19-10-2023 11:51
Does anyone know how to reset the my virginmedia app to a new account number please? My account was changed after moving house. Thanks
on 19-10-2023 13:54
Hi @cape88
Thanks for posting and welcome back to the community. I hope the house move went well.
Sure thing, it's a Move and Transfer of the online account, takes 24 hours to go through.
I'll send you a PM now to assist further.
Best wishes.
Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill
