Cant use that password

[Big_rix]

I have had my Virgin media package go live in the past week and unable to register for the app. Password is not accepted. I have used the suggestions in other posts but still no luck

please help!

[Kain_W · Accepted solution]

Hi there Big_rix,

Thanks for your post and welcome back to the community.

Sorry to hear you're experiencing problems with registering via MyVM, so we can investigate this further I've dropped you a PM.

The message will appear within the purple envelope icon.

Regards,

[Kain_W]

Thanks for your cooperation over PM Big_rix,

I'm glad we were able to get this matter resolved for you.

Do pop back up if you require further assistance.

Take care,