Cant register

[kirstywenbanx]

I cant register to make an account to login 

I have called customer services who said they sent an email link- 4 hours ago haven't received it.

Why wont it let me register? is there something I'm missing?

[Reece_MH]

Hi kirstywenbanx,

Thanks for your post and welcome to our Community Forums.

I'm sorry to hear you're having some problems making an online account for your My Virgin Media. Can you expand on this a little further, please? Are you seeing specific error messages when trying to register? Have you tried registering through both the app and the website?

Thanks,