Cant register on mobile app

[Paulmc1983]

• Got error code DEF01

[Gareth_L]

Hi Paulmc1983, 

Sorry to hear this 

Can you log into your mobile account online through a web browser 

What device are you using and have you tried another one if possible

Gareth_L

[Paulmc1983]

I'm using a Samsung s21.

[Natalie_L]

Hi Paulmc1983, 

Thank you for confirming Paulmc1983. 

We would recommend attempting to register via a different browser and via another device if possible. 

Once you have done this, please let us know how you get on. 

Thank you