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Emmalou1231
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Cant change my password

Tried to reset my password online and on the app and keeps saying cant connect to the server and opps this page isnt avalible.

Tried to call no answer.

Need to login to my account as my wifi isnt working and need to get my account details

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David_Bn
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Re: Cant change my password

Good Morning Emmalou1231,

 

Thanks for your post on our Community Forums and a very warm welcome to you!

 

Sorry to see you've been unable to change your password for your self-care account.

 

I'd be happy to assist you with this, check out the purple envelope in the top right had corner for a PM from me

 

Kindest regards,

 

David_Bn

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Lee_R
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Re: Cant change my password

Hi Emmalou1231, thanks for posting and welcome to our community.

I am sorry you're having issues accessing your online account. To enable me to help you resolve this I am going to send you a private message. Please look out for the purple envelope in the top right of the screen.

Regards

 

Lee_R