3 weeks ago
Anyone else having issues getting on to the app , I log in , shows me the home page and then goes off and back to phone home page
Ive tried removing app and putting back on again
a week ago
Thanks for your post and welcome to the Community Forums, Spindle,
Apologies for the delayed response, are you still having issues with My Virgin Media app?
Hi and thx for your reply
I can get onto my virgin media app via my tablet but not via my iPhone , it tries to connect for a few seconds & then returns to phone home page
Thanks for your reply, Spindle,
Do you have any antivirus or similar on the iPhone? And can you advise which version of the iPhone this is?
No I don’t have anti virus or similar
all my other apps work fine
it works on my Samsung tablet
I can see the app & menu on my phone , then goes back to phone home page
phone is iPhone XR
Thanks for replying, I'll send you a private message to confirm your account details,