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Cannot verify virgin media account

Helena6
Joining in

whenever I try to log in to my virgin media account and verify i get this: Oops, we've ran into a problem.
Wait a minute and try again. If this doesn't work, please come back later. (Code: DEF01)

I tried clearing my browser cookies, etc.

1 REPLY 1

Zach_R
Forum Team
Forum Team

Hi @Helena6,

Thank you for your post and welcome to our community forums.

It looks like one of my colleagues has already responded to the post that you made on another thread about this issue. We'll continue to assist you from there with this going forward.

Thanks,
 


Zach - Forum Team
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