Virgin Media Community

[NewVir_ginUser]

Hi, I have the same issue, I need to cancel an engineer’s appointment for Tomorrow (Wednesday) but nothing showing up in my account or online how to do this correctly that works.

Thanks

[Ashleigh_C]

Hi there @NewVir_ginUser 

Thank you so much for your post and welcome to the community forums, its great to have you on the teams.

I'm so sorry that you have faced this issue trying to cancel with us, let me take a look for you via a PM.

I will pop you a PM across now, please keep an eye out for the purple envelope in the top right corner of your screen alerting you to a new message.