Virgin Media Community

[Swegs]

Just switched to virgin media and have been trying to setup my account, I've seen others on forum have same issue and none of their solutions helped. I have not used any special characters nor used my username in the password. Things like abc123abc did not help. Need this sorted out ASAP.

[Adri_G]

Hello Swegs, thanks for joining our help forums and a warm welcome on board.

We're sorry to hear you're having trouble with your online account registration, always happy to assist with this.

Could you please advise what error you get when trying to create your account or which part of the process you're stuck on?

Please, share this and we will be happy to help out.