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Can't use My Virgin Media app as have new account number.

wgoulstone
Joining in

I moved home and have a new account number. However my virgin media account is still associated with the old account number. Is there a way to change this so I can continue to use the app?

 

1 REPLY 1

Ryan_N
Forum Team (Retired)
Forum Team (Retired)

Hi wgoulstone, 

 

Thank you for your post and welcome to the forums. 

 

Not to worry - it's something we're able to help out with here. What I will do is send you a private message so that I can have that arranged for you. 

 

Cheers, 

Ryan.