on 18-05-2022 20:39
I am trying to create a virgin media account but every time I put in a password, it keeps on saying "You can't use that password. Please choose another". I have used every combination and multiple passwords but it still keeps on telling me the same message. I have tried different browsers and different machines but still get the same error. Is there anyone that can help?
on 19-05-2022 08:40
Thanks for posting and welcome to the community.
Sorry to hear of the online account issue. There's currently an issue with the website but I shall send you a PM to get some details and we can then start the process
Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill