Hi, i have been trying since october 14th to register for a my virgin media account with my new broadband but everytime i put a password in it says it’s invalid. I have tried every combination imaginable and am considering cancelling my service due to this because i need the account to register for volt benefits. I would appreciate it if someone could help me create the account.
Hi JohnTPearce, thanks for posting and welcome to our community.
Sorry to hear that you've been unable to register for My Virgin Media. I would love to take a closer look on your behalf. I am going to send you a private message. Please look out for the purple envelope in the top right of your screen.