Hi, my broadband is up and running. But I can't register my account. Was prompted to call. But there's no option during the call. Most things need a registered account to go further
Firstly welcome to the Community Forums and thanks for the post.
Sorry to hear that you are having this issue. Can you confirm what is happening when you are trying to sign up for My Virgin Media?
You can find some helpful steps here to look into setting up your account.
Hope this helps. Joe