on 07-07-2022 12:10
On the app whenever I try go to account settings which takes me to the website, I continuously get the error
"Oops, looks like something's gone wrong on our side.
Please try again"
I am completely unable to access this part of my account. Could someone from the VM team please resolve this.
on 07-07-2022 14:18
Thanks for posting and welcome to our community 🙂
I'm sorry to hear you've had some trouble accessing your account.
Can you please confirm what happens when you try to sign in here
on 08-07-2022 13:47
There is a popup which says "Script error" when that page loads, but I can see that page.
Then when I try click through to my preferences or something, I get the dreaded message I posted previously
on 08-07-2022 16:56
Thanks for the reply and good afternoon
I am going to drop you a private message now to collect some details and investigate further. Please keep your eye on your inbox for a message from myself.
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