Menu
Reply
Yoyo69
  • 1
  • 0
  • 0
Joining in
153 Views
Message 1 of 2
Flag for a moderator

Can’t login to My Virgin Media!

I keep getting this error message when logging in:

Oops, looks like something's gone wrong on our side.
Please try again
 
I’ve tried numerous troubleshooting methods, nothing works - please help?! 
Tags (1)
0 Kudos
Reply
Natalie_L
  • 5.9K
  • 219
  • 445
Forum Team
Forum Team
127 Views
Message 2 of 2
Flag for a moderator

Re: Can’t login to My Virgin Media!

Hi Yoyo69, 

Welcome to the Community and thanks for posting. 

I am very sorry to hear you are experiencing issues when logging in to your online account. 

I appreciate you have mentioned trying trouble shooting but just to check, have you tried the following please?

  • Delete Cache and Cookies
  • Another browser/device
  • Using the My Virgin Media app

Thank you, 

 

 

Nat
0 Kudos
Reply