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on 07-05-2022 15:14
I’ve registered, when I log in it just says “oops something went wrong on our end, please try again” I did manage to log in to the app once, not since or again.
on 07-05-2022 17:48
I know it sounds daft, but when you registered did you get an email to confirm your email address etc?
Cheers,
Ryan.
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on 08-05-2022 07:25
Yes I got my confirmation email.
on 08-05-2022 09:28
Thanks for this confirmation @Iruhaku.
Did you try using this when you got the email? Or was you still getting the same issue?
Many thanks,
on 08-05-2022 09:33
Yes always the same issue since the very start. Unable to log in.
on 08-05-2022 11:38
Ah I see, I will send you a private message now @Irhaku.
So I can help with this, please look out for a purple envelope at the top right of the screen.
on 23-05-2022 17:23
Unfortunately I still can’t log in, offers via email, no way to look at bills… can’t even reset password now, just says no one exists…
on 23-05-2022 19:32
Hi @Iruhaku
I am sorry to hear that.
I can see my colleague raised an IT ticket for you a couple of weeks ago.
I will pop her a message and ask that she gives you an update on this.
Vikki - Forum Team
