Like many others I can't log into my account to change broadband settings. Never ending swirling logo on the app & constant password incorrect error on the website. Tried multiple machines & networks but same results.
Welcome to the community and thanks for taking the time to post here on the forums. I’m sorry to hear of the issues that you’re having with logging into your online account, we are aware of an issue and our team is working on getting this resolved for the affected customers but we don't yet have an exact resolution date as of yet. What settings are you trying to change as we maybe able to help from here.
Thanks for coming back to me JonnyD1976, we can look into that from here but first I would need to confirm a few details via private message, please look out for my message and we can get started. Kind Regards, Steven_L
