on 19-04-2023 20:16
I have recently tried to access my virgin media account and either says password incorrect or won't let me choose a password when I try and reset it.
on 20-04-2023 16:23
Hi Cundy27, thanks for the message and welcome to the forums.
I am sorry to hear that you have been having issues with the online account and will send you a PM so that this can be looked into.
Please look out for the purple envelope.
Kind regards, Chris.