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Can't access virgin media account

Cundy27
Joining in

I have recently tried to access my virgin media account and either says password incorrect or won't let me choose  a password when I try and reset it. 

1 REPLY 1

Chris_W1
Forum Team
Forum Team

Hi Cundy27, thanks for the message and welcome to the forums. 

I am sorry to hear that you have been having issues with the online account and will send you a PM so that this can be looked into. 

Please look out for the purple envelope. 

Kind regards, Chris.