cancel
Showing results for 
Search instead for 
Did you mean: 

Can not use that password

Irin
Joining in

Hi I'm a new customer and I ordered the broadband. When I need to register and pay my bill, I find I am stuck in the process of creat a password.  I tried more than 50 times using different browsers and devices, even asked serval friends to help me, but they meet the problem as me. 

2 REPLIES 2

Travis_M
Forum Team
Forum Team

Hi @Irin

 

Thanks for posting on our community forum and a big warm welcome with this being your first post! Sorry to hear about your email issues.

 

I'll drop you a private message now to collect some more information and investigate further, please keep an eye on your inbox.

 

Regards

Travis_M
Forum Team

New around here? Check out the do's and don'ts, in our Community FAQs


my problem is still unsolved after a week.  what are you engineer doing? and it is a very common problem.