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Billing

Beziboo48
Tuning in

Hi VM, I seem to have a problem with my.VM.app I can sign in OK but it won't show my billing info. When I try to view it's a generic message stating there is something wrong. I can view on website but given I normally pay via app I need to see it there. Only happened since last update to new style app. I use Huawei P30 lite.

Any advice would be helpful

1 REPLY 1

Alex_RM
Forum Team
Forum Team

Hi Beziboo48,

Thanks for posting and sorry for the problems you're having with the app. 

Can you confirm if you've tried uninstalling and reinstalling the app? Are you able to test a different device?

Alex_Rm